COVID-19

Dear Valued Customers,

In this time of great concern over the spread and containment of the coronavirus (COVID-19), we want to let you know that we are taking the utmost precaution to protect the health and well-being of our customers and our employees. We will do our best to limit any inconvenience to you and appreciate the trust you continue to place in us.

We have taken protective measures as outlined by the CDC, WHO, and local health & human services to ensure that our employees remain healthy so we can continue serving our community:

• Our technicians will wear protective gloves and booties. They also have face coverings and will wear them upon request.
• Our technicians also have a UV wand to keep their tools, laptop and van free of germs.
• Our office is stocked with sanitizing products, including hand sanitizer.
• We require that any employee who feels sick remain home.
• We are offering paid time off for any employee who feels sick.
• We have implemented a “Don’t Shake Hands” policy.
• We require notice prior to arrival if you or anyone in your household are experiencing COVID-19 symptoms. These include but are not limited to fever, cough, and shortness of breath. We will be happy to reschedule your service appointment for a later date.

We also want you to know we have been listed as an Essential Business, because having working appliances in the home is essential.

Our priority is always safety, so we err on the side of caution. We appreciate you, your business, and the trust you have placed in us.

My best,

Ryan Bergo
President & CEO